Wednesday, August 8, 2012

iberry auxus ax03g problems faced by me


Issue 1: (network)
·         It has very poor 3G network reception. It does not even accept 3G network with full strength network coverage which is causing waste to my expensive 3G plan as I am forced to use it at 2G speeds.
·         Even 2G signal reception requires very good to excellent strength network coverage to even register on the network.
·         There is frequent total network loss (no coverage).
·          It says registered on network but no network bars are visible nor is it usable for calls or data transfer at that time.
·         It also frequently disconnects from the internet when used with sim card data transfer, causing data wastage due to interrupted downloads.
·         There is no 3G network related video calling.
·         There is no option to select the network mode i.e. 2G/3G (GSM/UMTS) or dual mode.
Issue 2: (Battery & charger)
·         Battery lasts for 3 hours & 28 minutes with the wifi on for downloading and browsing in airplane (offline) mode with Bluetooth switched off, with minimum brightness setting of the display & other tasks killed. This is after the firmware reinstall.
·         Battery standby time was about 13 hours & 30 minutes prior to firmware update, current standby time is about 18 hours & 20 minutes with all antennas off (Bluetooth, wifi & network), all apps killed and display off with brightness at minimum setting.
·         The charge falls slowly till 67% and there on it falls fast.
·         The charger tip gives a mild shock every time.
·         It takes about 6 hours & 34 minutes for 100% charging from 1%
Issue 3: (Miscellaneous)
·         Multiple games (motion sensor based) legally downloaded from playstore like racing moto, highway rider, speeding moto etc. to name a few show the rider to be shaky(wobbly) on default as well as special setting of the accelerometer. This happens even when the device is laid down on a flat table surface like a table, undisturbed. The above mentioned games work very well without the abovementioned problems on other devices that I have at home.
·         Multiple games from reputed developers like Gameloft are said to be incompatible with this device after download from the playstore. Also the playstore recognises the iberry tablet as a device from unknown manufacturer.
·         Internal memory is detected as memory card on preinstalled software like office suite pro and aldiko. I have to take a roundabout way to access the external sd card files.
·         Prior to booking, I was informed by some customer service executive, that the iberry auxus ax03g had A2DP support in the Bluetooth on specifically asking such a query. However after the usage of the said device, I have realised that, such is not the case. Hence, kindly advice, whether such an upgrade (adding A2DP/AVRCP/EDR) is part of a software upgrade or a hardware upgrade, should such a thing be made available later or now.

52 comments:

  1. Good review,this is the first review i ve seen so far in the net,all the points mentioned by you are accurate,signal reception was ok,it does disconnects frequently but during night time connection was stable and fast(reason not known).Battery lasts only 3-4hrs but if u use apps like setcpu and underclock it(frequency 800mhz and governor-interactive which in my case) battery comes to 5 hours and also battery seems miscalibrated(it doesnt charge to 100% and it discharges fast at some point) so u have to recalibrate it and alos device comes pre-rooted so u can instal any apps.Motion sensor games worked very well for me.Office suit pro which comes pre-installed is version 2.0 so it wont read some files so u update it to recent 6.X.X then u can open all file ofice files.


    And u mentioned u updated ur firmware,can u tell me how u did it? any custom rom??

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  2. You are the first person to comment on my blog, so thank you. yes. the battery appears to be calibrated wrongly. well try the motion sensor based ones, i mentioned, you may notice a little wobbly motion (slight side to side motion of the vehicle). games like temple run worked beautifully. also i haven't custom modded it. iberry gave the link to the same firmware and got me to reinstall it. it is a 300MB download and it has all the drivers, firmware files and "how to do it" txt file, required to do this. do not do it if your tablet working well. in some cases, they say, it reduces performance. i did not have my tablet with me for long, so could not do a proper review with all details. these are just some notes i jotted down sitting idly. anyway my tablet has been picked up for repairs and testing. so will keep you updated here. thanks once again for your valuable feedback and comments. keep them coming. the post for the firmware link will be up by this weekend.

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  3. The problems you have stated is true except for the batery part... it takes 2 to 2.5 hours max to charge from 1% to 100%...it played 720p movies for 4.5 hours before complete discharge...3.5 hrs on browsing/downloads over wifi.. still my tab does not recognize bsnl/airtel sim.. it does detect reliance/idea sim cards well but 3g speeds are still a dream...and the worst part is playing games like racingmoto...its bad... even after the firmware update, no improvement.. the accelerometer sensor from semiconductor corp is miscalibrated... hope it is a software issue and probably iberry would come up with new update or something....one last thing.. after dropping to 15% charge... within 5 min the tab shuts down saying batery is 5% or less...

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  4. It is very much true that Auxus3G is a Flopped one because it wont show signal at all. battery hardly remains for 4 hours and it has to be charged for 5 to 6 hours for 100% . i Have raised a ticket about the signal reception and immediately on the next day Tab was picked up and it got returned yesterday after 8 days without solving any of the problems mentioned by me. if i move the apps to sd card after some time that app will no longer be available in the menu,i need to reinstall the app to work. there will be multiple touches if we connect it to PC and try to use. Hope iberry people do something about signal. even in the heart of the metro city i cant get a signal of airtel. it wont even connect to samsung bluetooth device. did any one tried connecting bluetooth device? please share your experiences

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  5. @ praveen, all the stuff i have written is true. it is my experience, urs may be different. @ manu. i connected my tablet to the nokia bh503 bluetooth headset. i could listen to music using it.

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  6. many ics userz have mentioned that the recent update of android 4.0.4 is having lot of bugs, especially in draining the battery charge very soon and some wifi/sim network connectivity ... so hopefully new update of Ics or the next android jellybean might rectify the issue... anyhow the news from iberry is their team is working on new firmware to rectify said issues...meanwhile asking them for a pickup for service is of no use as iberry feels there is no problem with their hardware...better have patience and hope for the best....

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  7. This comment has been removed by a blog administrator.

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  8. @ sachin kc: make a claim for refund, saying what you have here. i am sure they will refund ur money.

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  9. Guys important update. Just after putting tablet for charging my charger EXPLODED with a big sound. Be careful while charging don't just put and leave. fortunately there was no loss in my case. and there was some problem internally occurred because of the blast and iberry people sent a new charger. after 2 days tablet suddenly started showing white screen. when i approached iberry they simply told its a physical damage so do not come under free warranty and i should pay if i want service from them. its simply rubbish tablet got a problem because the charger exploded and they claim that its a physical damage. Buying Auxus it self is big mistake, these cheap tablets never will be useful.

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  10. There is also a problem after disconnect the call the remaining balance display in digits.

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    Replies
    1. Aarit,

      Did you get any solution for this issue. I tried a lot. But I did not get any solution. We get this 'digit' format alert for many things.


      Delete
  11. i have IBERRY Auxus 3 ,, when screen goes screen saver mode only i am getting audio. when screen active i have no audio.please help brother.

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  12. very rightly said, let us file a case in consumer court collectively ,these idiots have eaten my brain off.they have replaced the tablet thrice and all the issues you mentioned get worst each time.
    mail ne on btalera1@gmail.com.
    thanks

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  13. I Too Have a Iberry .3G . The 3 G network is so poor that you might have as well bought the wifi base model instead of spending 10,000 rs for this . Battery after it Reaches 15 % Remains for only 5 Minutes. Can watch movies for about 4 hours continuous.
    Games like GTA 3 barely run and with so much lag its unplayable.

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  14. 1. Insert your SIM when the Tablet is turned off. Then switch it on. If it doesn't detect the SIM, restart it again. I am sure it would detect.

    2. If your tablet doesn't capture 3G signals goto: Settings>>More>>Mobile networks and see as if there's NO tick mark against: "Use 2G networks only".

    3. The plug of the charger they supply probably doesn't comply with the one's we use in India. Hence it fits lose. Mine just went into a short circuit. I have now opted for USB charging.

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  15. How to solve motion problem plz tell me someone

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  16. I have bought Auxus AX03G today. I am not getting a proper signal strength.. can anyone let me know what can be done for it

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  17. My Auxus03G didn't get signal. My BSNL and Videocon SIMs are not working. which SIM is working? 2G or 3G?

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  18. HI,

    How do i transfer files from my lappy to IBerry. Lappy did't detected my iberry. Please also share me some useful tips and apps. Basically i am a Mac guy and this is my first android thing.

    Thanks
    satish

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  19. Poor support and product. Do not buy. Very poor QC check after sale Services. Viren Mehta

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  20. mine too....when i asked for the accelerometer sensing problem to the customer support simply they are replying that the problem will be rectified in future updates. And they don't know that when the future update will be....They claim it is the problem with software which i feel its a hardware problem...

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  21. I bought AX03G with Pre book and after couple of days just I complained for that...my problem is same as Blog.Wednesday, August 8, 2012. My tab is under service (4th) time Since Aug'12. So, before buy any product from iberry Be carefull...even i asked for refund my money back or exchange with New CoreX02 or replace but....It's one of the useless product in tab PC market...be carefull!!

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  22. I am also faceing prblm, when I disconnect the call, remaining blance showing in digit, its not readable, and my tab's sd card slot side getting hot after using just for 2 miniuts without any task. Plz help me. Hira

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  23. I had ordered corex2 3G Today. Par aise comments padh kar dar lag raha hai...?

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  24. Please do not buy any product from iberry..I did a comlain in Consumer foroum th online..let's see what happen. In 4th service I got my Tab after 37 days..after taking a lot of follow up. please beaware guys!!

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  25. iberry auxus x4 3g problems faced by me

    Hi,
    I have auxus x4 3g, and have belwo issues,

    * While charging the devise application open automatically
    *sometime devise get shutdown automatically
    *sound is not coming from speaker but, coming thorough headphone only.
    Please advise is this a hardware issue or software issue,
    Do I need to replace the devise.

    ReplyDelete
    Replies
    1. One of the worsend decision you took..i facing the same issue..

      Delete
  26. I recently bought iberry CoreX2 3G. It was working fine except the camera. Service center guys picked for service and rectified camera and given the tablet after 10 days. But, after receiving from them 3G network is not getting detected by the tablet. It is very frustrating experience with them and they don't have any clue what could be the issue is. I wasted so many hours of time on trial and error. But, no solution yet. Please don't buy any of the iBerry products.

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  27. Changing the settings such as unchecking the "radio button ~use only 2G N/W" might help.

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  28. battery gets drain down from 70 % all of a sudden to about 24 %. and it creates a worst case scenario under such situation where you are need it the most. 3G is worst on either networks and many a times sims ain't get recognized. 2MP camera quality performs even worse than a VGA.
    overall it sucks !!!

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  29. I have AX03G since Aug.2012 and having all this problem first of all to use 3g we need 64KB Sim card not normal like Vodafone. Battery problem and other bugs problem they have same reply "We'll solve in update which is not yet come nor any news. BT can connect for media not for call as it's not taking mic because of NO A2DP
    My suggetion to them is that They should provide JELLY BEAN for all their customer so we can enjoy our tab. CANT THROUGH AS PAID ABOUT 10K. Vijay Agrawal 981-999-4102 agrawalvo@gmail.com

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  30. Iberry corex4 is my 1st and last online mistake. Ebay is also involved in this fraud. After supplying a complete defective product now ebay persons are not giving responce to my claim. Now the product is also with them and money also. Beaware and dont get trapped.

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  31. I asked for refunding my money since Inception..but they deny...it's not a customer centric comany..They are cheating with us.

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  32. This comment has been removed by the author.

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  33. Cheated by iberry,India Dangerous AX03 Battery Inflated

    I purchased Auxus AX03 last year from ebay store (tablets_estore)on 29/08/12 and found that this product is not upto the expectations,its battery was never lasted more that 2 hours and after 2-3 months it started discharging within few min.

    Today after 7-8 months of purchase when my tab was not used for last 10 days (Not even i charged that in 10days) i found its battery inflated and cover has popped out even in non charging state.

    I contacted iberry support and they are saying that it comes under physical damage (Even i havent done any physical damage to it!) and i will need to bear its (battery) cost Rs.1700+ charges,though its their fault of providing poor quality battery which might have caused explosion in my home,this is totally cheating by iberry company selling poor china made tablets.

    My suggestion to all friends never buy any table from such company who are cheating buyers!

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  34. I purchase core x2 recently and facing strange issue that SD card pops up message 5-6 times a day "SD card removed" & next moment displays "SD Card mounted", without doing any activity on tablet. Sometimes this error loops continously to 100-200 times, I have even tried with multiple SD card, all are reporting the same issue. Application used for recording the logs" SD Card Monitor" from play store & the SD is 32GB Class 10 Strotium card.

    Please suggest, if anyone else facing the same issue or fix.

    Vipin Singhal (vipsin@gmail.com)

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  35. I'm also facing issue with Battery. It is melting/sweating from inside and iBerry support are saying that it is physical damage and I have to pay for repair even it is under warranty.

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  36. 3 days ago I purchase a core x2 but sim card not warking in my brand new tab tablet signals came and gone. I think they know defact of there tablet but make us full I request you all please naked ibeery company in all forum like youtube, FACEBOOK, GOOGAL PLUS AND

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  37. Really I am also facing that type of issues. Have you any idea to resolve that type of issues mainly battery and Network-Mobile.

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  38. best of all 1 gb ram is of no use because it sill hang all the app most of the time

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  39. how to reset the iberry auxus ax03g, i start the tab bt nthng is cumin out jus hang at the beginning..the product is too poor..i wan to get refund my cash back.

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  40. i bought Iberry Core X2 3G, totally waste tablet! my recommendation not to buy this tablet any more! though it has a full charge it will go to sleep mode and then it will automatically switched off! to switch on this tab i need to press the power button atleast 15 minutes, some time it will take more than 1 hour some time it wont switch on even for a day! suddenly all data in memory card and the application installed in memory card will disappear after restarting several times it will show and run program which is installed in memory card, sim card useless and ring will not be audible no ear piece, 3.5mm jack is also not working while we use phone! batter back is too worsen! camera is utter flap. they are not capable for tablet manufacturing! from day 1 i am facing problem!

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  41. I HAVE FACING PROBLEM WITH MY AX03 TABLET . I AM NOT ABLE TO CINNECT WITH PLAYSTORE . MAXIMUM OF MY ICONS WHILE OPENING GIVE MESSAGE LAUNCHETR HAS STOPPED

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  42. I got my repairable handset after 3 months, but still facing same issue, heating issue, CPU over load, ram utilization, one clean not working, HD game issue. battery draining. today i had called Customer care said me download 3rd party application and run, i said him you had spoil my 3 months warranty and still not rectify handset issue then what you handover my handset and what was the observation. customer care said me contact local Khar Mumbai God gift service center they will tell you what is resolution your handset.

    Kasam se yaar i had wasted my money to buy iberry product. please help me to refund my money back.

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  43. I bought a iberry auxus ax03g during pre order. I sent the product back once for battery replacement they asked me to pay for the battery which i refused. later they replaced & sent it back.
    after we months it again bulged...
    Anyone tried to replace it with a 4000 mAH battery by yourself with some other batteries available in the market ?

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  44. Worst Mobile ... irresponsible customer service .. still didnt get my mobile back after 3 months .. Ticket number 918684

    Regards
    Sarath
    09809023300

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  45. How to reset iBerry Auxus 3G? I have issue with pattern lock... I forgot pattern Lock. Plz help me..

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  46. Am really irritated with their customer service. they are charging hefty amount for single single parts like battery and screen. they are like frauds who are luring the customer with unreliable specs. the hardware is thirds class. they ask you to courier and have to bear the courier charge which come around 300rs. under warranty. sucha shit thing they do. these idiots have only one service centre in india. are they mad???

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  47. Battery died out so ordered online. Accidently ordered 2pcs. when I was replacing the battery I realised both batteries could fit into the tablet so I fitted both in parallel. Now I have 7-8hrs continuous usage.

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    Replies
    1. what model did you bought the battery for? and from where? My auxus corex4 is not charging when I plug into power outlet the led of tablet just keeps blinking red.

      Delete